Legal notice

Seller: RODI CONNECT

Representative: Daisuke Shiraishi

Location: MOTO-BUNKA / RODI CONNECT, 160-0023, 3-7-26 Nishi-Shinjuku, Haines Royale 409, Shinjuku-ku, Tokyo, Japan

Phone Number: +81 8039267814

Email: rodiconnect@gmail.com

Sales Price: All listed prices include a 10% consumption tax.

Shipping Fees within Japan:
Shipping fees vary depending on the region and product.
Orders with a total product price of 11,000 yen (tax included) or more will receive free shipping.

[Kanto, Tohoku, Shinetsu, Hokuriku, Tokai]
Standard items: 800 yen (tax included)
Small items: 350 yen (tax included)

[Kinki, Chugoku, Shikoku]
Standard items: 950 yen (tax included)
Small items: 350 yen (tax included)

[Kyushu, Hokkaido]
Standard items: 1,050 yen (tax included)
Small items: 350 yen (tax included)

[Okinawa]
Flat rate: 1,200 yen (tax included)

Payment Methods and Payment Timing
For credit card payments, the payment date will vary depending on your credit card's billing cycle and terms. Please contact your card issuer for further details.

Delivery Time
Once payment has been made, products that are in stock will typically be shipped or available for store pickup within 24 hours. For items that need to be ordered, they will usually be shipped or available for store pickup within 3 business days. Please note that ordered items may take longer than 3 business days, depending on holidays, stock availability, or other circumstances.
Additionally, the delivery time may vary depending on your location and weather-related transportation conditions.

Returns, Defective Items, Cancellations, and Refunds
Please contact us at [rodiconnect@gmail.com] to receive instructions on how to proceed with returns. Items returned without prior contact will not be processed, so please be aware of this.
Refunds will be issued after the return process is completed.

If the return or exchange is due to customer preference, the return shipping costs will be borne by the customer.

Return Period
Please contact us within 7 days of receiving the item for returns/exchanges. Items that have been used, washed, or damaged/soiled by the customer cannot be returned.
Sale items, outlet products, and lucky bags are non-returnable.